Malware, botnets and denial-of-service
Distributing malware, running botnets or attacking third parties.
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Not asking for your identity does not mean anything goes. This page sets out what is prohibited, what we do when someone reports a problem or an authority sends a request, and what we do not promise. It follows our terms of service, which are the binding text.
Distributing malware, running botnets or attacking third parties.
Hosting it or facilitating the sexual exploitation of minors in any form.
Sending unsolicited bulk email or operating spam infrastructure.
Knowingly hosting content that funds or directly facilitates either.
Attempting to breach, scan or gain unauthorised access to systems you do not own or have permission to test.
Abuse reports and legal requests reach us through the contact page.
We look at whether it describes a clear violation of our terms or a valid legal process in the relevant jurisdiction.
We may suspend or terminate a service without prior notice for a clear violation, for payment fraud, or where the law applicable to that location requires it.
Where it is practical and safe, we try to notify you and let you retrieve your data first.
We do not proactively monitor customer content beyond the prohibited list. Different countries enforce different content and copyright law, and a request about a server is handled under the rules of the country it sits in. Each location page explains that country’s approach to copyright and takedowns. See DMCA-ignored hosting for what that does and does not mean, and offshore hosting for the ten countries.
Malware and botnets, denial-of-service attacks, child sexual abuse material, spam, content that funds or directly facilitates terrorism or human trafficking, and unauthorised scanning or access to other people's systems. This applies in every jurisdiction.
We do not proactively monitor customer content beyond the prohibited list, and we do not monitor or log what happens inside your servers.
We assess whether it describes a clear violation of our terms or a valid legal process. We may suspend a service for a clear violation, and where practical we try to notify you and let you retrieve your data first.
Copyright handling depends on the country the server is in. See DMCA-ignored hosting and each country's page for specifics.
No. We act on clear violations and valid legal process. Anyone who promises to ignore all complaints is selling a slogan.
Use the contact page.